Join today

Introduction to Consultancy Skills

Understand the basics of Business Analysis, Agile Project Management and Change Management and how it supports projects. 
Write your awesome label here.

What's included?

  • Introduction to Business Analysis
  • Introduction to Change Management
  • Introduction to Agile Project Management
  • Confidence Quiz
Meet the Instructor

Heather Black

Heather Black is the lead trainer and has worked as a Salesforce and AI Consultant since 2012. Since then she managed a consultancy team and has overseen over 700 digital implementation projects and her Consultancy won the EMEA Salesforce.Org Consultancy Partner of the Year Award and Global Partner of the Year Award for the Pledge 1%..

She has 7x Salesforce Certifications and certifications in APMG Agile Project Management, APMG Change Management and BCS Business Analysis and NLP Coaching. She is also Author of the Amazon Best Selling Book ‘Become a Super Salesforce Consultant‘.

Heather has taken the professional theoretical learning from the courses she undertook in Business Analysis, Agile Project Management and Change Management certifications and applied this learning in practice to Salesforce projects with the creation of relevant training, templates and scripts to manage Salesforce implementations easily.
Patrick Jones - Course author